Each piece is lovingly designed, handmade, polished and set with sparkling stones in our Hatton Garden workshop. 


RETURNS

Although we have every faith that you will love and cherish your piece forever, if for whatever reason she is not quite to your taste, a full refund will be issued on her safe return. Please email us within 14days of receiving your order. 


DAMAGES AND REPAIRS


Heaven forbid any harm should come to your precious, but if it does and for whatever reason your beloved piece of TM jewellery becomes damaged, (even if it is your fault) please get in touch. As long as we can, we will repair, re-polish and replace stones to restore to her former glory. We want you to enjoy your piece forever.



GOLD PLATING


We all know that thin gold plating, the stuff that rubs off in a week and turns your finger green? Well, I use a 2 micron layered gold plating technique. Its the best quality money can buy and through electroplating layers of rhodium, silver and then gold a beautiful shiny finish is achieved that lasts. 

But don't take my word for it! I promise that if your not happy with the results I will personally give your wee pidgy a new manicure for free. Now you don't hear that very often.



PIGEON POST


All parcels are posted within the UK by Royal Mail Special Delivery and overseas parcels go by Royal Mail International Signed and Tracked. We cover the postage so you don't have to worry about anything. You will receive a tracking reference email once your parcel has been shipped.


Any return postage is the customers responsibility.


EXPRESS SERVICE 


In case of jewellery emergencies and if you need something in a rush, please contact me for courier prices.


If you have any further questions please use the contact form and we'll get back to you.