Each piece is lovingly designed, handmade, polished and set with sparkling stones in our Hatton Garden workshop.
Although we have every faith that you will love and cherish your piece forever, if for whatever reason she is not quite to your taste, a full refund will be issued on her safe return. Please email us within 14days of receiving your order.
DAMAGES AND REPAIRS
Heaven forbid any harm should come to your precious, but if it does and for whatever reason your beloved piece of TM jewellery becomes damaged, (even if it is your fault) please get in touch. As long as we can, we will repair, re-polish and replace stones to restore to her former glory. We want you to enjoy your piece forever.
I use a 2 micron layered gold plating technique, through electroplating layers of rhodium, silver and then gold a beautiful shiny finish is achieved that lasts.
I will personally give your wee pidgy a new manicure for free in the first year, after that there's a small charge to cover the gold.
All parcels are posted within the UK by Royal Mail Special Delivery and overseas parcels go by Royal Mail International Signed and Tracked. We cover the postage so you don't have to worry about anything. You will receive a tracking reference email once your parcel has been shipped.
Any return postage is the customers responsibility.
In case of jewellery emergencies and if you need something in a rush, please contact me for courier prices.
If you have any further questions please use the contact form and we'll get back to you.