ORDER FULFILMENT AND SALES ASSISTANT
Part-time - 10 days per month (additional hours available during busy periods)
Starting wage: £15 per/hour - with holiday and sick pay!!
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Job Description:
Order fulfilment - Mondays and Wednesdays;
In charge of lovingly packaging each piece of our jewellery ready to ship to our clients and efficiently processing the orders through the Shopify website. Needs to be organised and methodical, to ensure we meet our shipping deadlines and liaise with the workshop and office manager throughout. Must have a good eye for detail to quality control each piece of jewellery and double checking accurate ring sizes. This will be the last look before the client receives their order so it has be a perfect and beautifully packaged.
Sales Assistant - Saturdays once or twice a month;
Guide clients through the collection to find their perfect piece of jewellery in person. Being passionate and personable in appointments as well as efficient, informative and organised to create an enjoyable shopping experience. Listening to the clients needs to find what suits them best, no heavy selling.
Available to work from our London premises, shop and first floor.
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Skills required:
Neat handwriting and beautiful bow tying skills
Organised and self-lead, reliable with a keen eye for detail
Take pride in a methodical and efficient packaging system
Quality control and communication skills
Ecommerce literate, entering tracking references accurately (we use Shopify)
Pre-appointment organisation: checking the diary for client requests, keeping informed of new pieces and launches etc.
Level headed unflustered
Eye for detail
Keeping packaging stocked up so you have everything to hand
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We are a small company and manage almost everything in house ourselves. This means that any transferable skills can be very useful. Please mention anything else you think you might bring to the team, for example:
Extra skills:
Ring sizing experience
Photoshop/website building or maintenance/SEO/Shopify
Gemology knowledge
Packaging design
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If you are interested in the position please click above for application details
We are looking forward to hearing from you!