Exchanges
In order to serve you most efficiently, we do not offer exchanges. Instead, you'll get the right size or preferred item fastest if you simply place a second order and once we receive your original order return, we'll issue a refund.
*****
Damages and Repairs
Heaven forbid any harm should come to your precious, but if for whatever reason your beloved piece of TM jewellery becomes damaged, (even if it is your fault), rest assured, as long as we can, we will repair, re-polish and replace stones to restore her to her former glory. We want you to enjoy your pigeon jewellery forever.
Manicures
To keep your pigeon looking beautiful we offer a manicure service, this includes a professional clean, polish and fresh gold manicure for your pigeon.
£50 plus return postage ( UK £9/Int £18)
or
Complimentary FREE manicure within first year of purchase. (You just pay the return postage: UK £9/Int £18)
We will send your jewellery back in recycled packaging to cut waste.
All return postage cost is the customer's responsibility.
If you have any further questions please contact us at hello@tessametcalfe.co.uk