Refunds and Returns
Although we have every faith that you will love and cherish your piece forever, if for whatever reason, she is not quite to your taste we will issue you a full refund on her safe return. Please return the piece in its original condition and jewellery box within 14 days of receiving your order. Postage and packaging will not be refunded.
Any return postage is the customers responsibility. Email us to arrange.
Damages and Repairs
Heaven forbid any harm should come to your precious, but if it does and for whatever reason your beloved piece of TM jewellery becomes damaged, (even if it is your fault) please get in touch. As long as we can, we will repair, re-polish and replace stones to restore her to former glory. We want you to enjoy your piece forever. We offer a free manicure service within the first year of your purchase. This is available exclusively to pieces bought directly from us, not through other shops, platforms or third parties.
If your ring doesn't fit we will do one resize on the house. Contact us within one month of the purchase and follow our Ring Sizing instructions to get the right size before returning the piece to us.
If you have any further questions please use the contact form and we'll get back to you.